Tokyo Hotel Express: The Easiest Same-Day Luggage Delivery Service at Haneda Airport
Stress-free arrival in Japan: How Tokyo Hotel Express makes airport luggage delivery fast, simple, and seamless.
Picture this: You just landed at Haneda Airport after a long international flight. You’re jet-lagged, perhaps a little disoriented, and already dreaming of that first bowl of ramen or a stroll through your favorite Tokyo neighborhood. But there’s one obstacle between you and your adventure—your luggage.
Dragging your suitcase through a crowded terminal, navigating unfamiliar signage, locating a delivery counter that’s tucked away in some obscure corner, and then waiting in a long, slow-moving line to fill out paperwork—all while keeping an eye on your belongings. It’s not exactly the welcome you imagined.
What if you could skip all of that?
With Tokyo Hotel Express, you can. This same-day luggage delivery service available at Haneda Airport is redefining convenience for travelers arriving in Japan. No lines. No service counters. No confusion. Just land, hand off your luggage to a friendly team member, and start your adventure. It’s that simple.
*Please note that this article contains affiliate links.
What is Tokyo Hotel Express?
Tokyo Hotel Express is a premium same-day and next-day luggage delivery service currently operating out of Haneda Airport. Unlike traditional delivery services that require you to locate and queue at a service counter—sometimes with signage that’s easy to miss and instructions that are difficult to understand—Tokyo Hotel Express simplifies the entire process by moving it online.
The beauty of the service lies in its simplicity. You fill in your information and make payment online before your flight. Once you arrive in Tokyo and pass through immigration and customs, you don’t need to search the terminal or worry about navigating the airport.
A clearly identified staff member will be waiting for you right at the arrivals exit. Wearing a bright orange T-shirt with the Tokyo Hotel Express logo, they’re easy to spot and ready to help.
This isn’t just another delivery option—it’s a service designed with the international traveler in mind.
*Use the code “JPNWM” when booking your same-day delivery to receive ¥1,000 off per item. This is an exclusive discount for readers of this article.
Check out the Tokyo Hotel Express official website for more information about this service.
Why It Stands Out at Haneda
Travelers familiar with Japan know that same-day luggage delivery is not a new concept. But not all services are created equal.
At Haneda Airport, most luggage delivery services require you to find the dedicated service counter. These counters, while reliable, are often buried in hard-to-navigate areas of the terminal. What’s worse, they can attract long queues, especially during busy travel seasons. The process—especially for newcomers—can feel daunting: paperwork in Japanese as well as unclear procedures.
Tokyo Hotel Express removes all of that friction. Instead of finding them, they find you. Once you exit customs, a Tokyo Hotel Express staff member will be waiting on the left side of the arrival lounge, holding your reservation details. It’s intuitive and stress-free—no hunting for signs, no waiting, no questions asked.
Another standout feature is the cutoff time for same-day delivery. While most services at Haneda stop accepting luggage by 18:00, Tokyo Hotel Express extends this to 19:00. That one extra hour can make a huge difference for those arriving on evening flights.
How It Works: Step-by-Step
Using Tokyo Hotel Express is surprisingly straightforward. Here’s how it works:
1. Book Online Before You Fly
Visit the Tokyo Hotel Express website up to 24 hours before your departure. You’ll enter your name and email address, select your hotel, and confirm that your luggage meets the service requirements (under 30 kg and no more than 160 cm in total dimensions). Then, choose how you’d like to be contacted (WhatsApp, LINE, or email), select your drop-off date and time, and choose between same-day or next-day delivery. Finish by entering your credit card details to complete the reservation.
*This content was originally published on Japan Web Magazine (https://jw-webmagazine.com/tokyo-hotel-express/) on April 20, 2025 and is republished here for our newsletter readers.